Feedback management

Feedback board software that turns requests into decisions

Give customers and internal teams a clear place to share product ideas. Productroad keeps requests, votes, comments, owners, and status updates together so your team can understand demand without losing the story behind it.

Productroad customer feedback board with categories and votes
A feedback board gives customers one place to submit, discuss, and vote on ideas.
Productroad feedback request with status, votes, and comments
Each request keeps the conversation, status, owner, and customer interest together.

Collect structured feedback without blocking conversation

Create separate boards for feature requests, bugs, integrations, research, or any category your product needs. Customers can write in Markdown, attach images, embed video, comment, reply, and vote.

Duplicate suggestions during submission and cross-board search help people find an existing discussion before starting another one. Teams can merge overlapping requests when different wording still describes the same need.

Prioritize with context, not vote totals alone

Votes reveal interest, while tags, comments, customer segments, assignees, and internal notes explain who needs an idea and why. Product teams can post or vote on behalf of customers when feedback arrives through calls, email, or support.

Custom statuses and estimated delivery dates make decisions visible. When a request moves forward, followers can receive an update instead of asking the team for progress.

Choose the right access for every audience

Run public boards for open discovery, verified-user boards for customers, private boards for a selected group, or internal boards for employees. Read-only modes and search-index controls add another layer of control.

Brand colors, custom labels, logos, custom domains, and sign-in options make each board feel like part of your product rather than a disconnected survey tool.

What to focus on

Organized requests

Use boards, tags, statuses, sorting, search, and merging to keep the backlog understandable.

Customer context

See votes, discussions, segments, watchers, and team-only notes on the same request.

Closed feedback loop

Move accepted ideas to roadmaps and notify interested users when their status changes.

Productroad helps you collect user feedback, prioritize it, make a roadmap of a project and inform customers via changelog about new cool features.

Free 14 day trial. No credit 💳 card required.