Customer advisory boards
Keep customer advisory board conversations active between meetings
A customer advisory board creates the most value when insight is captured, organized, and followed through—not left in meeting notes. Productroad gives selected customers a private space to discuss priorities and see the decisions that follow.
Build a private workspace for advisory members
Limit a feedback board to invited or verified participants and organize topics by strategic theme, product area, or upcoming decision. Members can submit ideas, comment, reply, vote, and follow discussions between sessions.
Custom branding and a domain aligned with your product make the workspace feel intentional, while search-index controls keep confidential discussions out of public results.
Preserve the reasoning behind recommendations
Record meeting themes as discussion topics, attach supporting material, and invite members to refine the use case asynchronously. Pinned or highlighted comments keep an agreed conclusion visible.
Tags, segments, internal comments, and assignees let the team add evaluation context without losing the customer's original language.
Report back without turning advice into a promise
Use custom statuses to distinguish ideas under review from committed work. A private or segmented roadmap can show selected direction at the level of certainty the team is ready to share.
Notify members when a topic changes and publish targeted changelog entries when relevant work ships. Members see the impact of their participation and can respond with new evidence.