Developer integration
Connect your product to a customer feedback API
Build a feedback workflow around your product's identity and data flow while Productroad remains the shared request system. The API is suited to teams that need direct, authenticated control beyond a manual hand-off or event-only Zap.
Read the feedback context your workflow needs
Authenticated team members can retrieve company users, boards, posts, comments, and votes. Post listing also supports search, which helps an integration find relevant existing requests before a person creates another one.
Request only the data the destination needs and preserve Productroad identifiers or source links so teammates can return to the original discussion.
Create direct or on-behalf requests
Create a post as the current team member, or supply a customer's email and name to create it on their behalf. The latter preserves customer attribution and watches the new request for that user.
Validate the target board and required title and content before sending. Decide how the integration handles duplicates, retries, permissions, and partial failures so automation does not inflate demand.
Change status with deliberate notification
The status endpoint accepts a request, target status, explanatory comment, and notification choice. This lets an owned internal workflow update customer-visible progress without bypassing Productroad's status history.
Start with a narrow end-to-end path, monitor failed calls, and document how a teammate can replay or correct an operation without creating duplicate customer activity.